Our Terms & Conditions

Return & Replacement Policy
• The customer can return/replace the product unit within 7 days from the date of delivery and get the refund.
• In case you feel that the product received is not as shown on the site or as per the specifications, you must bring it to the notice of our website support team within 24 hours of receiving the product. After looking into your complaint, the website support team will make an appropriate decision.
• In case of replacement, the whole product package with the product and its accessories intact will be picked up by the courier boy arranged by us, or the user has to send the courier at our location
Cancellation Policy
• Cancellations requests will not be entertained if the orders shipped from Warehouse.
1) Placed the order and want to cancel?
Please contact GTRONIX Customer Care using email (info@gtronixservices.com)or phone (8527363694) to cancel your order. Please note Rs 99 restocking fee will be deducted per product from your amount.
Product Pricing
• Prices are subject to change without advance notice.
• All prices on this web site Indian Rupees. For international cards used on the site, the bank’s applicable exchange rate and charges will apply. We have no jurisdiction over this and any disputes or queries on exchange rates and bank charges need to be directed to the bank or institution that issued your card or payment instrument
• All orders are acknowledged at current pricing. We will bill at the price in effect at the time of receipt of money and raising of an invoice.
• Our products are liable for GST in India.
• Transactions on the website are protected by SSL (Secure Sockets Layer) and Secure Data Encryption using a 1024-bit process. Any information you enter when transacting with the website is sent in a Secure Socket Layer (SSL) session and is encrypted to protect you against unintentional disclosure to third parties. This is an assurance that it follows the best security practices adopted by major online vendors where all payments are processed in real-time for your security and immediate peace of mind.
• Credit card and Debit card information is not stored by us and is not taken by us. This information is taken directly by the payment gateway provided which is authorized and is compliant with the regulations and requirements of various banks and institutions and payment franchisees that it is associated with.
• To report security vulnerabilities affecting any of our products send an email to info@gtronixservices.com
•  SSL can protect the flow of sensitive information and liquid assets that are transferred online
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